The American IRA team works hard to bring personalized customer service to each and every client and the biggest reward is receiving a testimonial from a valued client.

Jim Hitt, CEO of American IRA, says “Our goal is to provide excellent customer service and seeing clients like Bob that are successful and happy is the culmination of that goal.”

So, what did Bob J. say? Here’s his testimonial:

“Dear Jim,

Just wanted to take a moment and thank you for your outstanding service provided during my recent purchase of stock.

As this was my first “buy in” experience, I was unfamiliar with the process and options available to me using self directed IRA funds. I was truly appreciative of your “over and above” commitment having spent a great deal of time and conversations, both with me and our company attorney coordinating this event.

I must also compliment your staff, specifically Traci, Diann, and Sean, who from the first phone call, were very knowledgeable and courteous, providing quick responses and easily available by phone. Your company has come highly recommended to me, and now I understand why.

Thanks again for sharing your expertise and I look forward to working with you in the future.

Bob J.
Vice President Sales & Marketing
PDS LLC”