American IRA, LLC, A National Provider Of Self-Directed IRAs, congratulates Rebecca Stinnett on her promotion to office manager. Rebecca has a proven track record of excellence and is an experienced manager.
Jim Hitt, CEO of American IRA, says “We are a customer service organization and, as such, we have some very specific criteria each applicant must meet.
Rebecca came to us with financial industry experience, highly developed computer skills, excellent customer service experience and 5 years supervisory experience.
She has done an excellent job putting those skills to use in our organization, nothing shows that fact more than the results we see in our Client Satisfaction Surveys. Clients have said they are ‘Highly Satisfied’ with their experience with her. Additionally, she has received an overall ‘Well Above Average’ rating from clients in these categories:
Quality of Services
Understanding Client’s Needs
These excellent reviews from our clients showcase the fact that Rebecca has been instrumental in helping us achieve our goal of providing the highest level of customer service in the self directed retirement industry.
In her new role as Office Manager, I know she will help the team to maintain and improve upon that high level of customer service.”