American IRA, a National Provider of Self-Directed IRAs, asks “Do you know where your keys are at?”. Everyone knows that they can’t unlock anything unless they have the correct key. American IRA has recently restructured their staff in order to make sure that each employee is the right employee for their area of responsibility.
Jim Hitt, CEO of American IRA, says “The key to excellent customer services is making sure that each employee is placed in a role which matches their individual talents. The right fit opens the door for them to flourish in their roles allowing us to move toward our customer service goal…the WOW factor!”
Introducing the American IRA team in their new roles:
Sean McKay: Vice President of Business Development
Traci Murdock: Vice President of Compliance
Jennifer Emert: Executive Administrator
Rebecca Stinnett: Office Manager
Diann Rogers: Customer Care Executive
Erika Early: Transaction Specialist
I’juana Parks: Funding Specialist
Dalton Emert: Web Designer
This restructuring is effective immediately and is already proving that the American IRA team is comprised of some very talented personnel that all share one common goal…providing the WOW factor to their customers!
Mr. Hitt closes, “I am pleased with the development of each and every employee and the level of commitment they demonstrate on a daily basis.”